These terms are an agreement between you and the developer of Reimagine Home AI ("we", "us") covering your use of the app and the service behind it. By downloading or using the app you accept them. If you do not accept them, do not use the app. How we handle your photos and data is set out separately in the Privacy Policy.
1. What the app does
You give the app a photograph of a room, a building or a garden and describe a change. The app sends it to AI models that produce a new image showing one possible version of that space. You can also ask a design assistant for suggestions, request rough cost estimates, explore shopping ideas and, with Pro, generate short walkthrough videos. These are visualisation and planning aids for imagining and communicating ideas, not professional advice. AI analysis of a photograph is not a measured 3D camera or LiDAR scan; physical room scanning is disabled in this version.
2. AI results are generated, not accurate — please read this one
Everything the app produces is generated by an AI model. It is an illustration of an idea, not a measurement, a plan, or a promise of what is possible in your actual space.
- Results may change or invent details of your room. Dimensions, proportions, structural elements, load-bearing walls, plumbing, wiring, window and door positions, and the way light falls may all be wrong, even when the result looks convincing.
- Furniture, fittings and materials shown in a result may not exist, may not be available, and may not fit.
- The automated structure check inside the app reduces how often the room's real geometry is altered. It is a helper, not a guarantee. Results may be flagged as unverified.
- Cost estimates in the app are rough planning aids produced by an AI model. They are not quotes, they are not based on your local prices or your contractor's rates, and they should never be relied on for budgeting a real job.
- "Shop the look" shows the app's guess at what an item is, a typical price range for that category, and a search link. It is not an offer, it does not confirm any product exists or is in stock, and we have no commercial relationship with the retailers linked.
Do not use output from this app as the basis for construction, renovation, demolition, structural, electrical, plumbing, safety or purchasing decisions. Before doing any actual work, consult a qualified architect, structural engineer, licensed contractor or other appropriate professional, and rely on their assessment of your real space. We are not liable for costs, damage or loss arising from decisions taken on the basis of a generated image.
3. Design usage
Free access includes five image renders in total, not five per day or per month. Creating or editing an image uses this allowance; unsuccessful generation requests are refunded. Previously purchased image credits remain usable. Pro includes unlimited image renders, subject to request frequency, concurrency, safety and service-capacity limits. Cost estimates and shopping suggestions are informational features, not offers to carry out work or sell products.
One-time credit packs are not offered for purchase in this version. Existing purchase records are retained, and previously unfinished purchases can still be processed.
4. Free access
You can use the free image allowance with free styles and keep saved designs on your device. Pro provides all styles and watermark-free photo exports. Assistant messages and attached photos have separate free allowances; the remaining allowance is shown in the app. Free allowances do not reset by reinstalling. Walkthrough video generation requires Pro and has a separate daily limit. Share-card branding is separate from photo exports.
5. Pro purchases, introductory offers and limits
Pro is available through a weekly subscription, a yearly subscription or a one-time Lifetime purchase. Lifetime unlocks Pro without an automatic renewal or recurring subscription payment; it is not a promise that the service will operate forever. All plans remain subject to the availability provisions below. The App Store displays the local price and purchase terms before you confirm payment.
Eligible new subscribers may be shown a paid introductory offer for the first year of a yearly subscription. It is not a free trial. After that introductory year, the subscription renews at the regular yearly price shown before purchase unless cancelled. Eligibility is determined by Apple for the subscription group; the offer is not available to every customer. Any offer window shown in the app governs access to that offer, not the length of the subscription.
Unlimited image renders do not mean unlimited assistant messages or walkthrough videos. Separate assistant and daily video limits are shown in the app. Request rate limits and limits on simultaneous generation jobs protect the service for everyone, including Pro customers. If you send requests too quickly, have several designs in progress, or the service is busy, you may need to wait and try again. Generation speed and uninterrupted availability are not guaranteed.
6. Billing, renewal and cancellation
The automatic-renewal and cancellation rules below apply to subscriptions only. Lifetime is a single non-consumable purchase with no renewal. Use Restore Purchases with the same Apple account to recover an eligible purchase.
- Payment is charged to your Apple ID account at confirmation of purchase.
- Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period.
- Your account is charged for renewal within 24 hours before the end of the current period, at the price of the plan you selected.
- You can manage or cancel your subscription, and turn off auto-renew, in your device's Settings under your Apple ID → Subscriptions. Deleting the app does not cancel a subscription.
- Cancelling stops the next renewal; the current period runs to its end.
- All purchases are handled by Apple. Refunds are at Apple's discretion under the App Store terms, and we cannot issue them ourselves. If something went wrong on our side, contact us and we will help.
- We may change prices or the contents of a plan. Changes apply from your next renewal, never retroactively to a period you have already paid for.
7. Acceptable use
You are responsible for every photograph you upload. By uploading one you confirm that you own it or have permission from whoever does, and that you have the right to have it edited by an AI service.
Do not upload:
- Photographs you do not have the rights to — including images taken from listings, estate agent sites, catalogues, magazines or other people's social media.
- Photographs of someone else's home or property without their permission.
- Photographs of identifiable people who have not agreed to it. The app is for spaces, not for people.
- Anything sexual, violent, hateful, harassing, or involving minors.
- Anything illegal, or anything uploaded in order to produce something illegal, deceptive or defamatory.
- Other people's private or confidential material — documents, screens, or records visible in the frame.
You also agree not to attempt to break, overload, scrape or reverse-engineer the service, not to circumvent request limits or subscription checks, and not to resell access to it. We may suspend or refuse service where these terms are breached. Our AI providers apply their own content filters, and a request may be refused by them independently of us.
8. Your images and ours
Your photographs remain yours. We claim no ownership of them, and we use them only to run the service — see the Privacy Policy for exactly where they go.
Subject to these terms, you may use the images the app generates for you, including for personal and commercial purposes. Be aware that AI-generated images may not be protectable by copyright in your jurisdiction, and that a generated image may resemble one produced for another user. We give no warranty that a generated image is free of third-party rights.
The app itself, its name, design, and the software behind it remain ours. You may not copy, modify, redistribute, or reverse-engineer it beyond what the law allows.
9. Keep your own copies
Uploaded photos and generated media are deleted from our servers within one hour of upload or creation. Persistent allowance counters, anonymous feedback and optional analytics have different retention periods, described in the Privacy Policy. This limit applies to servers we operate; third-party AI providers have their own retention policies, as explained in our Privacy Policy. The durable copy is the one saved on your device. Save anything you want to keep. We are not a backup service and are not responsible for results you did not save.
10. Availability
The service depends on third-party AI providers and may be unavailable, slow, or degraded at times, including for maintenance. We may change, suspend or discontinue features. We do not guarantee uninterrupted availability.
11. Disclaimer and limitation of liability
The app is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement.
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data, or renovation, construction or purchasing costs incurred in reliance on a generated image. Our total liability for any claim relating to the app is limited to the amount you paid us for it in the twelve months before the claim arose.
Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you. Nothing here limits liability that cannot lawfully be limited, and this does not affect any statutory consumer rights you have.
12. Termination
You may stop using the app at any time by deleting it (remember to cancel any subscription separately, via the App Store). We may suspend or terminate access if these terms are breached. Sections 2, 8, 11 and 13 survive termination.
13. Changes to these terms
We may update these terms. The current version always lives at this address, with the date at the top. Continuing to use the app after a change means you accept the updated terms.
14. Apple
Apple is not a party to this agreement and has no responsibility for the app or its content. Apple has no obligation to provide support for the app. These terms are between you and us alone.
15. Contact
Questions about these terms: [email protected].